| GUI Services Manager - An Essential Telephone Company Tool |
 Do
you currently offer your customers the ability to
add or delete service (i.e. phone, Internet, IPTV,
CATV, etc.) and add or delete features online?
If so, does an employee of your company have to
re-enter the information submitted by the customer
into the appropriate systems in order for the changes
to take place?
The GUI Services Manager can automate this process so that double entry of information is avoided. All your company needs is an input form on your web site that contains all the information needed to change the service. Once the information is submitted by the customer, the GUI Services Manager processes the data and distributes the information to the appropriate personnel or equipment without any human interaction.
If you are interested in learning more about the GUI Services Manager, check out the GUI page of our web site or contact Melissa Green at mandi@dsctech.net. |
| Tecchies at the Bottom - Email Etiquette |
|
Email is such an important aspect of our personal and professional lives. However, it is amazing to find that in this day and age, some people do not realize how important their email communications are (especially business emails). Below are several email etiquette tips that will help you to be more professional and efficient:
- Be concise and to the point
- Use proper spelling, grammar, and punctuation
- Answer swiftly
- Do no write in CAPS
- Use a meaningful subject
- If you are responding to an email that contains questions, answer all the questions
- Do not attach unnecessary files
- Do not overuse the high priority option
- Read the email before you send it
- Do not use email to discuss confidential information
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| Quote of the Month |
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"The Internet is the most important single development in the history of human communication since the invention of call waiting." - Dave Berry |
