Telecommunications | Municipalities | Manufacturing | Healthcare | Electrical | Agriculture
Benefits
• Consolidate all alarms into one system
• Proactively seek out problems before they become alarms
• Flexibility in every part of the alarm network from detection to correcting
to notification
• Can be set up to sell alarm monitoring services to customer base
• Modular scalability for unlimited expansion
• Multi tasking for unlimited simultaneous functions
• Reduces costs and control
• Protects attached devices with optical isolation at the controller
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Features
• Never
miss an alarm again with numerous ways to receive notification
• Repair alarms remotely and eliminate after hours office trips
• Proactive alarm monitoring using ping and polling*
• Reactive alarm monitoring supports SNMP, contact closures, control relays,
and terminal monitoring*
*List not comprehensive.
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Available Modules
Alarm Link Module:
The alarm link module supports a proprietary encrypted
protocol developed by DSC. This protocol provides for connection
oriented devices to deliver trap messages or status information
on the condition of the system being monitored. The advantage
of this type of service is to ensure information is not lost
from critical systems. The module is supported by tables
in the ASN to take action on any predefined message received
by the client device. Client devices can be controllers running
Alarm Link software or Alarm Link clients running appropriate
software.
Controller Module:
This module supports the ASN controllers. Each ASN
controller provides 16 contact sets. The controllers can
be local or remote controllers and are connected to ASN using
TCP/IP.
Pinger Module:
This module allows tables to be defined to generate
a ping procedure on IP addresses of systems on the network.
Tables include thresholds to be set that will trigger this
ping event at a predefined limit. If the ping event returns
results not in limits, it will trigger an alarm event.
Poller Module:
This module supports the polling sessions used
to connect to a switch or peripheral’s serial or
telnet interface to send query syntax for alarm status.
This module also supports SNMP Gets, Puts, GetTable,
and MIBs. The Poller supports HTML and GUI interactions
via the GUI Services Manager™. These procedures
are triggered by the Peripheral Polling Table.
SNMP Module:
This module takes action on SNMP trap messages sent
by SNMP agents on the network. The SNMP module provides tables
that allow for agent and trap messages to be defined. These
tables can be populated manually or imported. Once the tables
are populated, action can be taken by this module when a
matching trap message is received.
The SNMP module also supports ASN poller agents on the network.
The poller agents are designed to monitor and provide for
special or custom tasks needed in your specific network.
Syslog Module:
This module provides Syslog service to the ASN.
The Syslog will allow for any host on the network with Syslog
capabilities to send messages to this service. This module
will log the data for future access by network personnel.
It will also create and send summary reports via e-mail to
network personnel on a scheduled basis. The module has a
report generator that will generate specific reports and
send to network personnel. The notification part of this
module is triggered through tables in the ASN. These tables
can be set up to look for specific trap strings from a specific
host and execute a Button Object to do callout or special
notification process.
TAPI Module:
This module is responsible for the callout notification.
It also includes the text to speech engine to allow text
data to be spoken to the recipient of the notification over
the phone line. The TAPI module also allows incoming calls
to be received to request the status of messages in the ASN
Alarm Queue and allows Button Objects to be executed by the
calling party, providing the user has the proper security
rights to ASN. All interaction with the Button Objects is
done with the text to speech engine.
This module can also
be used to handle customer trouble calls, testing and dispatch.
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The RLJL Alarm Surveillance & Notification System™ (ASN) is a proactive monitoring system that accesses, monitors, reports, and corrects potential service affecting conditions and failures in a network. Conditions and failures of equipment can range from temperature problems to low toner in a copier to functionality of a workstation.
The ASN has the ability to set alarm and notification thresholds ensuring that notification is sent only when needed. Real time notification can be sent via voice, email, or instant message (IM) text to the assigned personnel.
The ASN is not only a time-saving system, it is also a money-saving system in that it was primarily designed to mimic any human process.
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