RLJL Alarm Surveillance & Notification System™ (ASN)

Alarm Link Module:
The alarm link module supports a proprietary encrypted protocol developed by DSC. This protocol provides for connection oriented devices to deliver trap messages or status information on the condition of the system being monitored. The advantage of this type of service is to ensure information is not lost from critical systems. The module is supported by tables in the ASN to take action on any predefined message received by the client device. Client devices can be controllers running Alarm Link software or Alarm Link clients running appropriate software.

Controller Module:
This module supports the ASN controllers. Each ASN controller provides 16 contact sets. The controllers can be local or remote controllers and are connected to ASN using TCP/IP.

Pinger Module:
This module allows tables to be defined to generate a ping procedure on IP addresses of systems on the network. Tables include thresholds to be set that will trigger this ping event at a predefined limit. If the ping event returns results not in limits, it will trigger an alarm event.

Poller Module:
This module supports the polling sessions used to connect to a switch or peripheral’s serial or telnet interface to send query syntax for alarm status. This module also supports SNMP Gets, Puts, GetTable, and MIBs. The Poller supports HTML and GUI interactions via the GUI Services Manager™. These procedures are triggered by the Peripheral Polling Table.

SNMP Module:
This module takes action on SNMP trap messages sent by SNMP agents on the network. The SNMP module provides tables that allow for agent and trap messages to be defined. These tables can be populated manually or imported. Once the tables are populated, action can be taken by this module when a matching trap message is received.

The SNMP module also supports ASN poller agents on the network. The poller agents are designed to monitor and provide for special or custom tasks needed in your specific network.

Syslog Module:
This module provides Syslog service to the ASN. The Syslog will allow for any host on the network with Syslog capabilities to send messages to this service. This module will log the data for future access by network personnel. It will also create and send summary reports via e-mail to network personnel on a scheduled basis. The module has a report generator that will generate specific reports and send to network personnel. The notification part of this module is triggered through tables in the ASN. These tables can be set up to look for specific trap strings from a specific host and execute a Button Object to do callout or special notification process.

TAPI Module:
This module is responsible for the callout notification. It also includes the text to speech engine to allow text data to be spoken to the recipient of the notification over the phone line. The TAPI module also allows incoming calls to be received to request the status of messages in the ASN Alarm Queue and allows Button Objects to be executed by the calling party, providing the user has the proper security rights to ASN. All interaction with the Button Objects is done with the text to speech engine.

This module can also be used to handle customer trouble calls, testing and dispatch.